Frequently Asked Questions
What is Catvertiser?
Catvertiser is an online tool that helps you create, manage and optimize your Facebook advertising campaigns more effectively than by standard solutions provided by Facebook.
What are the advantages of using Catvertiser?
The major benefit of using Catvertiser is the possibility to optimize costs of advertising on Facebook. Features like: CPA bidding or split testing help you get better results of your campaigns. In addition, our user friendly interface will help you create and manage your campaigns and ads faster than using standard Facebook advertising solutions, thus saving your precious time.
What kind of ads can be created using Catvertiser
At the moment it is possible to use Catvertiser to create campaigns for Facebook Pages. However, we are working hard and fast to provide you with more advertising opportunities. In near future using Catvertiser you will be able to create ads for your Facebook Page posts, external websites and Facebook apps.
How can Catvertiser optimize my campaigns?
Catvertiser can help you optimize the costs of your campaigns by using CPA bidding. It means that you will not have to pay for clicks or impressions but only for actions that are really important in your campaign (for example new fans joining your Facebook Page). In addition, Catvertiser lets you easily run split tests of your ads by creating multiple creatives in just seconds or by dividing your targets into smaller groups with one click. Moreover, when designing Catvertiser’s interface we were trying to make the process of creating and managing Facebook advertising campaigns as simple as possible. Thanks to that, Catvertiser can save your precious time you need to create campaigns and ads.
What is CPA bidding?
CPA (cost per action) is the new type of bidding available through Facebook Ads API (besides CPM and CPC bidding). It works for the campaigns for Facebook Pages, mobile apps and external websites. CPA bidding helps you get better results of your campaigns as the payment is executed not for clicks or impressions but only for particular actions, for example: Page Likes (for Facebook Pages), App Installs (for mobile apps) or successive visits of advertiser webpage (for external websites). Please note that CPA bidding is not available via standard Facebook advertising tools. It only works on a few third party Facebook advertising tools (just like Catvertiser).
What are split tests?
Split test (known also as A/B test) is the best way to compare the effectiveness of two or more creatives or target groups. By creating two or more different ads or by splitting your audience into smaller groups you can determine which ad or which target performs better. As a result, comparing the effectiveness using split tests you can make the optimization decisions faster and more accurately.
How does the payment system work?
You will need a credit card (MasterCard or Visa) to publish campaigns.
Payments for commissions are charged in the form of prepaid account balance of €49 EUR.
After successful payment your account will be active for 30 days or until your account balance reaches zero since we automatically deduct the amount equal to 3% of your advertising bugdet spent via Catvertiser. It’s just like with a prepaid phone – the more you talk the less money you have left on your account.
After 30 days or when your balance reaches zero (whichever comes first) we will charge your credit card again with EUR 49.
Credit card payments are processed by by PayLane Ltd.
What happens if my credit card expires or is maxed out?
All payments are charged automatically from your credit card whenever your account balance reaches €0 or when time limit ends. However, if we are unable to charge your credit card, you will receive e-mail notification so you will have time to change the credit card connected with your Catvertiser account or add funds to your existing credit card. If you will not do it within 3 days or until your account balance falls below -€3, your account on Catvertiser will be locked and all campaigns started using Catvertiser will be paused until your payment is successfully processed.
Can I try Catvertiser before buying it?
Yes. We offer the free trial account that will help you test our product. All you need to do is to create your account on Catvertiser, connect it with your Facebook account and select Facebook ad account(s) you would like to use on Catvertiser. Trial version lets you try all the functionalities available in our tool and go through the whole process of creating an advertising campaign, including the publication of ads on Facebook. The trial version has a limit put on the ads spending on Facebook to the amount of 100 $. Warning! You should carefully read the Terms of Service. Trial account exempt from the settlement fee for the use of Catvertiser services, but do not exempt from advertising fees owed for Facebook services.
How to create my account?
To create your account on Catvertiser, please visit http://www.catvertiser.com and click ‘Register’ link placed in the top right corner of the site.
During the registration process you should provide your e-mail address and password you will be using to protect your Catvertiser account. In addition, in the next step we will ask you to connect your Catvertiser account with your existing Facebook account and to select Facebook ad accounts you would like to use with Catvertiser.
Do I pay Facebook or Catvertiser for my advertising?
Payments for clicks, impressions or actions from your Facebook advertising campaigns created using Catvertiser will be charged directly by Facebook using payment method you provided for particular Facebook ad account.
Catvertiser will only charge you a fee in accordance with your monthly pricing plan (to view all pricing options click here).
Will I receive invoices for using Catvertiser?
Yes, you will receive invoices automatically after each charge of your credit card. The invoices will be issued by CheeseCat LLC. Invoices will be sent to the e-mail address you provided during registration.
How to cancel my account?
If you want to stop using Catvertiser and delete your account, please contact us at support@catvertiser.com
I created a campaign and I cannot see it on Facebook
All campaigns created and published on Facebook via Catvertiser should be visible in your Facebook advertising panel. If you cannot see your campaign along with your other campaigns on Facebook, please visit Catvertiser dashboard. In a section “News and warnings” we provide our customers with detailed information about possible errors during publication of their campaign.
Can I create account using my Facebook business account?
Unfortunately, due to the limitations of Facebook Ads API that we use to provide you with Facebook advertising tool, it is not possible to use Facebook Business accounts for advertising purposes on Catvertiser. In order to use your Facebook business account you need to connect it to your existing Facebook user.
You haven’t what you were looking for? Contact our support at support@catvertiser.com